[URGENT] Customer Quality Engineer for Expats only

Location: Ho Chi Minh City, Vietnam
Job Type: Permanent
Salary Negotiable
Specialization: Customer Service
Sub Specialization:
Contact: Thoa Nguyen Thi Anh
Reference: JO-1902-411993

Job Responsibilities:

  • Supervise, motivate and discipline staff.
  • Supervise QC Department/QA lab functions and activities to ensure compliance to quality management system requirements.
  • Documentation and maintain customer's special packaging (exclude shipping requirements) and Certificate of Compliance (COC) requirements.
  • Develop, implement and maintain a quality system and continually improve its effectiveness in accordance with company stipulated quality management system standards for QA/QC activities assigned.
  • Analyze, propose and implement corrective preventive actions to resolve productions/quality issues.
  • Participate in development and improvements to achieve higher yield, better quality and lower cost.
  • Establish, document, implement and maintain workmanship standards of products.
  • Handle customers' complaints and feedback to Engineering for root cause analysis and drive for the customer complain closure.
  • Schedule and coordinate periodic internal quality audit to ensure compliance with quality management system standards.