Technical Service Engineer

Location: Hanoi, Vietnam
Job Type: Permanent
Salary Negotiable
Specialization: Technical / Customer Support
Sub Specialization:
Contact: Ngan Nguyen Thu
Reference: JO-1911-430271

Our client is a leading electronic components distributor, who is currently are looking for talented candidates to work as Online Technical Service Engineer

The responsibilities of the role include, but not limited to:

  • To join a new service development team to support our customers, Field application team, Sales Team
  • Differentiate the technical support level by customer tiering
  • Help Field Applications Engineers to focus on their assigned customers
  • Support sales team with technical inquiries , cross reference searches, DRMS activities
  • Developing and maintaining relationships with a portfolio of clients, connecting with higher-lever and stakeholders, cooperate with customers and multi-functional departments to ensure the company solutions adapt customer needs
  • Support customers by sending email or presentations and demos through phone call
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Manage various projects and attentive to each's details

You will be our ideal candidates if you meet these requirements:

  • Graduated in Electronics / Electrical or Telecommunication Engineering
  • Proficient in English
  • From 3 years R&D experience and knowledge of analog and digital design
  • Experience with Analog circuit design or system level design
  • Better to have Possess micro-controller experience
  • Better to have project management experience
  • Able to Work both independently and work in team
  • Good working attitude, logical thinking, and time management skills.
  • Be a trust-worthy employee.

You are invited to send us a full detailed resume in English with current contact numbers as soon as possible. Applications will be treated in total confidentiality