Support Engineer (Data Service)

Location: Hanoi, Vietnam
Job Type: Permanent
Salary VND23000000.00 - VND45000000.00 per month
Specialization: Technical / Customer Support
Sub Specialization:
Contact: Hoang Dieu Huong
Reference: JO-1812-409210


Our client is an international original equipment manufacturer which is also the provider for many famous technology corporations in the world.
In order to enhance the quality of the service delivered to their customers, they are urgently looking for a Support Engineer who has the responsibilities including, but not limited to:
  • Serve as experts in the field of data service, support international equipment manufacturer on the 5G/4G data service of the company
  • Help customers work through technical difficulties
  • Research the technical issues, report defects and offer suggestions for product improvement
  • Learn about product updates and new technologies

    The candidates that we're looking for are the ones who meet these requirements:
  • Have knowledge of 3GPP Data standard and programming skills in C/C++ language
  • Have experience in embedded software development and debugging experience
  • English Communication
  • Good interpersonal skills and the ability to interpret difficult technical concepts and methods into simple terms.

    Other details of the job description shall be discussed with the shortlisted candidates. You are invited to send us a full detailed resume in English with current contact numbers as soon as possible. Applications will be treated in total confidentiality.