Senior Operation Manager

Location: Ho Chi Minh City, Vietnam
Job Type: Permanent
Salary Negotiable
Specialization: Technology & Digital, Telecommunication
Sub Specialization: e-commerce and payment, Operations / Middle Office
Contact: Thi Ho Van
Reference: JO-2005-441605

Responsibilities:

  • Operation and management of stores on ecommerce platform, daily store data monitoring and accurate analysis to improve store PV, CTR, CVR and complete sales target;
  • Participate in and formulate overall operation planning, including promotion programs, sales events, customer relationship management, etc.,
  • Responsible for formulating promotion plans, in charge of operational activities on the registration mall to increase PV; and organizing implementation and effect evaluation;
  • Set monthly sales and service improvement goals, make monthly promotion budgets; continuously optimize store ROI by operating in-station and off-site promotion tools;
  • Undertake customer project planning, and complete business cooperation processes;

Requirements:

  • At least 2 years of working experience in e-commerce platform, more than 1 year of management experience, working experience in brand flagship stores and franchise stores is preferred; 
  • Familiar with ecommerce platform operating procedures, practical experience with promotional tools, independent planning of store promotions activities plan and execution;
  • Master store data analysis and industry data analysis capabilities;
  • Possess strong market analysis, marketing capabilities, and problems solving skills;
  • Leadership characteristics, good at communication and deployment, passionate about work, positive, optimistic, can work under pressure;
  • Ability to communicate fluently in English or Chinese