Senior Application Specialist

Location: Ho Chi Minh City, Vietnam
Job Type: Permanent
Salary VND35000000.00 - VND45000000.00 per month
Specialization: Clinical Specialist / Medical Education
Sub Specialization:
Contact: Ly Nguyen Tran Thien
Reference: JO-1911-429398

JOB DESCRIPTION

* Provide remote and on-site technical and troubleshooting support for customers
* Prepare and update training syllabus and literature materials for effective training via feedback from internal and external customers
* Prepare training reagents and samples for in-house training and product demonstration
* Assist product evaluation/trials/study for key customers and reference sites
* Ensure all pending and repeating troubleshooting calls are managed and solved promptly
* Ensures all activities are promptly and accurately key-in to system

REQUIRED QUALIFICATIONS

  1. Education and/or Experience

* Bachelor Degree in Health/Science/Medical Technology disciplines
* Multi-national companies experience is preferred

* At least 3 years' experience in similar industry

* Clinical laboratory experience will be added advantage

  1. Language Skills

Proficient in both English and Vietnamese (spoken & written)

  1. Other Skills and Abilities

* Personal Computer Skills (Microsoft Office Application)