Key Account Manager

Location: Ho Chi Minh City
Job Type: Permanent
Specialization: Life Sciences, Healthcare, Medical Devices & Pharmaceutical
Sub Specialization:
Contact: Ms Trang Nguyen
  1. Business management


  • Contribute to the development of the Country Animal Health organisational strategy and long term operating plan


  • Translate the overall strategy into Sales & Marketing projects and activities with aligning with regional/global product strategy


  • Direct the activities of the sales and marketing group for the achievement of short and long term business objectives, increased sales, market share and profitability


  • Identify and develop new and growth business opportunities


  • Manage pricing and product mix to maximise gross profit of the business unit. O Ensure effective utilisation of promotional budgets and resources


  • Prepare expenditure and revenue budgets for the Key Accounts, providing regular updates and variance reporting as required


  • Provide strategic direction to the team to ensure an effectively integrated and productive team


  • Effective management of brand planning process, ensure marketing fundamentals are embedded into the business o Championing new methods of customer interaction including non-traditional marketing channels
  •  Drive the growth of key inline brands


  • Champion the development of new initiatives such as new products, new marketing techniques, new advertising campaigns, the review of unprofitable products and maintain a business to business relationship with key customer entities, including, distributors, direct customers and indirect customers


  • Strong market preparation for new brands


  • Ensure strong launch capability within marketing team


  • Leverage technology to achieve optimal customer experience


  • Effectively communicate across all divisions/countries and species to achieve business outcomes.


  • Maintain effective working relationships with major suppliers, customers and key industry groups


  • Work closely with logistics, customer service and production to ensure efficient supply chain management


  • Ensure accurate sales forecasts are provided to enable reliable product supply


  • Ensure satisfactory level of technical support for customers.


  1. People management and development
  • Effectively lead and manage staff, leveraging available tools and resources to set objectives, reward and recognise performance and train & develop expertise


  • Coach direct reports in all aspects of performance vs objectives in an ongoing & timely manner o Develop subordinates' Competency and Career


  •  Hold people accountable for the delivery of projects and achievement of business results


  • Ensure all activities of the sales, technical and marketing groups comply with relevant Acts, policies, legal requirements and ethical standards


  •   Build a productive working environment, winning team culture & trustworthy relationships as a business unit manager



  • 7 years’ relevant management experience with good proficiency in English Language


  • Relevant tertiary qualification (scientific, marketing or business qualification preferred)


  • Demonstrated, successful commercial track record in regulated environments


  • Broad commercial experience and proven ability to establish strong influential relationships with key stakeholders


  • Demonstrated experience managing marketing professionals, with an understanding of sales processes as a key part of the marketing mix


  • Experience in building and maintaining high performing teams & leading teams through change


  • Strong Product and Technical Knowledge of AH Industry, including a background in Livestock Husbandry, Animal Health, or Animal Nutrition