Tasks:

• Oversee retail banking operations, product development, business stimulation and partnership development.
• Provide ongoing support for sales and service.
• Assist in training and retention of high-quality associates committed to culture of best-in-class customer service.
• Assess structure and performance of Retail Delivery system: evaluate, understand and make strategic decisions regarding branch activities, staffing, products and technology.
• Collaborate with senior management and Marketing Department in implementation of creative, strategic marketing campaigns.

Requirements

• 10 years of experience in banking, with 5 years experiences to a Retail Banking environment.
• Deep knowledge of retail banking products and compliance.
• Ability to communicate effectively and professionally at all levels of the organization
• Must possess a can do customer-service attitude/philosophy