Workforce Administration Specialist

Location: Ho Chi Minh City, Vietnam
Job Type: Permanent
Salary Negotiable
Specialization: Consumer Goods & Retail, Advertising
Sub Specialization: Human Resources, General Affairs & Administration, HR Information System (HRIS)
Contact: Ms Thu
Reference: JO-1808-399759



a. Receives and manages employee data maintenance requests such as employee relationship change, mass uploads, individual data correction for personal/non-personal data, employee category change, pay/work schedules, effective date changes and execution of reversals; updates system a/or case as applicable

b. Processes and seeks approval for workforce administration requests including short term disability, military leave, personal leave (paid and unpaid), promotions, lateral moves, future downgrades, tuition reimbursements, performance rewards, severances, involuntary and voluntary separations; initiates payroll request and confirms payment when applicable

c. Creates salary recommendation thru use of a pay calculator and seeks necessary review and approval from relative parties in finalizing the new salary for employee's career events with corresponding change in pay

d. Processes verification letters for third party vendors and invitation letters for visa
Prepares and sends letters on reorganization to managers; post announcement

e. Creates death announcement and letter of condolence together with manager and HRM; notifies payroll and other stakeholders

f. Fulfills audit requests by providing system HR and Payroll data/transactions

g. Processes request for organizational announcements (non F+ positions voluntary separations, involuntary separations, new joiner and reorganization) and publish

h. Updates cases in case management tool and information inSHARP as needed

i. Create and updates process documentation including but not limited to - Standard Operating Procedures (SOP), Standard Supporting Documents


- University Degree in Business, HR or related field preferred
- High school degree required

Skills & Experience
- 3-4 years general work experience (HR and Data/Process management preferred)
- Experience of working with SAP or equivalent database required
- Experienced in local employment standards and employment laws
- Experience working in a shared service organization
- Ability to influence line managers and advocate for the right course of action
- Ability to plan and manage a variety of people processes
- Able to multi-task and manage a fluctuating workload with large volumes
- Skilled with technology and technical tools (e.g. case management tool, HR databases)
- Able to work under pressure and learn quickly
- Able to work collaboratively as part of a team
- Customer-focused and detail oriented
- Fluent in English (and local language as required)
- Excellent problem solving and judgment skills
- Highly computer literate, knowledge of Excel, PowerPoint, MS Project