Web Support Engineer

Location: Ho Chi Minh City, Vietnam
Job Type: Permanent
Salary Negotiable
Specialization: Technology & Digital, Telecommunication
Sub Specialization: Technical / Customer Support, Programmer, Field Application Engineering
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Contact: Tran Thi Mai
Reference: JO-1809-403499
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Responsibility
Candidate will be responsible for providing support to web users including debugging users' alpha model, querying databases to get user information, troubleshooting user issues, monitoring activity on the web forum.
Requirement

  • BS degree or higher from a leading university in engineering, science, mathematics, finance or any other related field
  • strong attention to detail
  • Mature, team-oriented culture
  • Motivated by the transformational effects of technology-at-scale
  • Good communications skills in English)
  • Be a champion of our users and follow up with different teams to get user issues resolved
  • Contribute to product evolution
  • Programming languages:
    • Any other modern language, prefer Python
    • MVC architecture, SQL, Javascript, Ajax, HTML are a plus

Why you should apply for this position

  • Work with top internal experts in this field
  • Dynamic creative and transparent environment
  • Have a chance to rotate to other countries.

General Information

Navigos Search is a branch of Navigos Group Vietnam, which owns 2 leading brands in Vietnam Recruitment Market: Navigos Search and VietnamWorks. The group has been the pioneer and leading recruitment service provider in Vietnam since 2002.
Navigos Search is part of en japan – a Japanese listed company which operates in APAC under the brand name of en world, with presence in Japan, Thailand, Singapore, Australia and India.

Our client is the quantitative investment firm, based in Western, founded in 2007 with over 750 employees globally. Our global team consists of researchers, portfolio managers and technologists. We employ quantification and automation to develop our trading processes, enabling us to efficiently trade today the way others will tomorrow.