Service General manager ($2500 - $4500)

Location: Hanoi, Vietnam
Job Type: Permanent
Salary VND55000000 - VND100000000 per month
Specialization: Field Technical / Technical Service
Sub Specialization:
Contact: Tuyet Pham Thi
Reference: JO-2012-451892

- Consult with dealer owner how to improve their service performance

- Make achievement in DS that can be introduced to dealers as know-how

- Resolve all issues (especially difficult issues) in the service department Set proper price and inventory by cooperation with parts department Resolve and improve maintenance repair and customer service issues

- Manage all personnel, materials, activity, achievements, etc. regarding the service organization

- Understand all work of the service department and carry out efficiently in consideration of time and budget

- Plan the required activities and draw up a budget

- Create goals for each department and team, annual activity plans, and achieve them

- Make and submit reports to Suzuki Japan and upper management

- Check related documents in the service department on his/her own responsibility

- Check and improve staff attitude, compliance with company policy, and work ability

- Improve the work environment

- In addition, perform the work instructed by the boss