Our client is a commercial and investment bank which is one of the leading bank in Japan, They are looking for a Senior IT Customer Support in Transaction Banking
- Increase level of IT customer support for transaction banking.
- Implement e-banking system, set up and guide users to use cash management system
- Promote & support interface solutions with ERP system (Host to Host, SWIFT interface, Data converter)
- Solve and follow up TEL inquiries from customers
- Work with regional office for projects in APAC areas
- Coordinate with back office departments for efficient operations
- Prepare agreements and support customer to register