Main Responsibility:

• Responsible for inspiring a large sales team of people to deliver sales and profit targets, through coaching, leading and role modeling exceptional customer service and operational standards within our airport shops.
• encompass commercial thinking and decision making alongside a strong understanding of people management and communication to large teams.
• Manage 6 Direct management reports and 50-70 subordinates
• Provide excellent Customer Service including the ability to function as a role model, ensuring the customer is always top priority.
• Maintain a high standard of merchandising, placement, store signage, and proper display techniques
• Organize, delegate, prioritize, meet deadlines and follow-up on all activities within stores
• Challenge and motivate employees
• Effectively communicate with stores team, Director of Stores, Outside Sales Team and Home Office
• Day to day operations of stores including inventory management, cash management, and general retail store functions
• Work in Noi Bai airport