To oversee and manage the Quality Assurance Department with the day to day responsibilities.

ESSENTIAL JOB RESULTS
To oversee the evaluation of the finished product for both quality and reliability

• Leads and coordinates the workflow within the department
• To create a close rapport with the overseas Quality Teams
• Monitor factory performance and follow-ups
• Establish a close working relationship with distribution center QA Manager
• Solve and communicate quality-related problems
• Trains, develops and manages the QA Associates and prepares qualified candidates for personal growth and success
• Performs a variety of tasks related to the finished product
• Follow-up on International quality claims
• Performs other duties as assigned

JOB REQUIREMENTS

• Able to handle the constant shifting of priorities and anticipate and resolve problems
• Must have strong self-motivation and the ability to work independently and within a team environment
• Must have a consistent follow-up with organization and prioritization skills
• Ability to interact with all levels of management
• Excellent interpersonal and communication skills, both oral and written
• Maintains a strong commitment to TEAM Effectively promote quality achievement and performance improvements
• Analyze defective returns and communicate with appropriate individuals to implement countermeasures