To oversee and manage the Quality Assurance Department with the day to day responsibilities.
ESSENTIAL JOB RESULTS
To oversee the evaluation of the finished product for both quality and reliability
- Leads and coordinates the workflow within the department
- To create a close rapport with the overseas Quality Teams
- Monitor factory performance and follow-ups
- Establish a close working relationship with distribution center QA Manager
- Solve and communicate quality-related problems
- Trains, develops and manages the QA Associates and prepares qualified candidates for personal growth and success
- Performs a variety of tasks related to the finished product
- Follow-up on International quality claims
- Performs other duties as assigned
JOB REQUIREMENTS
- Able to handle the constant shifting of priorities and anticipate and resolve problems
- Must have strong self-motivation and the ability to work independently and within a team environment
- Must have a consistent follow-up with organization and prioritization skills
- Ability to interact with all levels of management
- Excellent interpersonal and communication skills, both oral and written
- Maintains a strong commitment to TEAM Effectively promote quality achievement and performance improvements
- Analyze defective returns and communicate with appropriate individuals to implement countermeasures
