Operation Manager (Logistics)

Location: Ho Chi Minh City, Vietnam
Job Type: Permanent
Salary: Negotiable
Specialization: Supply Chain, Procurement, Logistics & Transportation,
Sub Specialization: Operations / Middle Office,
Contact: Mai Tran
Reference: JO-1905-418639

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Our client is a NVOCC company in logistic industry who provide a wide range of transportation and logistic services in a great location of the central of Vietnam.

Position: Operation Manager (for Vietnamese or overseas Vietnamese with good command of Vietnamese)

Working location: Vietnam

Salary and benefits: attractive packages start from USD 1,500

Job Description

Team Management
Set-up KPI and guide SM to lower level with metrics to measure and manage the implementation in order to achieve the Budget
Create overall business process/workflow and guide S.M/Manager to built up/perfect appropriate operation SOP
Control admin fee to be in line with the Budget
Set-up/restructure Div Organization Chart when needed. Report to GM for final approval
Monthly Evaluate periodically the overall performance of the department
Follow up team's performance, porpose to GM adjust plan on process, KPI, …. if necessary to have better/proper biz process
Implement procurement activities, support in negotiation with suppliers or with RHQ/GHQ, achieving optimum results.
Setting up training program and arrange team building
Control non-compliance. Review incident report with S.Manager/team. Proactive to decide/guide for critical issues/occurrence and prevention action.Report for GM's guidance on issue that is out of own authorization

Collaborate with Agencies, RHQ / GHQ/other department to meet the requirements of customer
On time Sharing market information, RHQ / GHQ tutorials (new process, news, system,…) for the group -BD/Management
Build and strengthen relationships with customers, service provider

Report and proposal

Prepare monthly and quarterly reports/analysis as required. (Revenue, Cost, profit, ...) together with the performance analysis
Report to higher management for out-of-jurisdiction, any new proposal for productivity, quality of service improvement

Participate in handling damage case: comment / decide or report for GM's decision for the incident report (depend on the nature of case and its impact level)
Participate in handling Claim case: Report to GM/CMD and GHQ in critical case. Check claim documentation before submitting for GM's approval.

Company Development
Support BD in finding/getting new customers, expanding business with existing customers
Perform other tasks as assigned by management

Staff KPI & Development
HR planning: recruitment, replacement, rotation, development
Conduct orientation training, process training to all staffs, support SM/Manager in following training SOP


University of economic, foreign trade, martime, biz administration
At least 6 years experience in Forwarding, Logistics field
At least 3 years in management position
Management skill
Wide advance knowledge of logistics industry
Good knowledge of financial and accounting
Good analysis skill