Markets Operations Senior Officer

Location: Ho Chi Minh City, Vietnam
Job Type: Permanent
Salary Negotiable
Sub Specialization:
Contact: Vi Tran Thao
Reference: JO-1804-392147

1. Transaction processing:

  • Processing daily deals including FX Spot, Forward, Swap, Money Markets Loans & Deposit, Non-Bank FI Loan.
  • Receiving deal instruction from dealers and prepare deal confirmation to counterparty banks and customers.
  • Following up with counterparties for signed confirmation to facilitate deal settlement.
  • Checking and ensuring dealers' dealing limit and counterparties' limit are complied
  • Ensuring customer has sufficient funds and supporting documentation for deal settlement according to legal requirements.
  • Ensuring FCY bought are utilized within 3 days as regulated.

    2. Reporting:
  • Net Open Position Reconciliation report.
  • Intex reconciliation report.
  • Investigating any entry in systems causing incorrect position figures.
  • Monthly reconciliation of suspend account and Nostro balance.
  • Preparing report monthly to SBV as requested.

    3. Admin job:
  • Performing Start of day & End of day check according to procedure.
  • Checking legal documentation to serve for the setup of new counterparties.
  • Updating data & rating figures to assist management.

    4. Risk Management & Regulatory Compliance:
  • Full understanding of and compliance with own area's internal policy and procedural requirements as well as regulatory/statutory requirement from State Bank, Securities and Exchange Commission and other statutory/regulatory bodies.
  • Risk events are reported timely to Manager in line with procedures.
  • Being accountable for fraud and risk mitigation.

    5. Customer Service:
  • Ensuring customer's complaints are dealt with in a prompt time frame to ensure the bank is not exposed to potential losses.
  • Providing friendly and responsive customer service to both internal & external customers using excellent customer service skill.
  • Ensuring service quality and processing within agreed standards.