Key Account Manager (Medical Devices)

Location: Ho Chi Minh City, Vietnam
Job Type: Permanent
Salary Negotiable
Specialization: Consulting / Project Management
Sub Specialization:
Contact: Ly Nguyen Tran Thien
Reference: JO-1909-425245


  1. Responsible for overall target to meet business volume in orders, revenue, EBIT and cash flow for assigned accounts or districts
  2. Ensure effective, quality and accurate opportunity pipeline
  3. Collect market data from clients and prospects regarding installed based and assay consumption
  4. Identify and explore cross selling opportunities with other product lines or business areas
  5. Overall account management of given accounts
  • Development and execution of effective Sales and Marketing strategy for assigned customers with distributors, technical product presentation, promotions
  • Ensure accuracy of revenue forecast and delivery of financial targets, orders and revenue of assigned customers
  • Manage tender/procurement stage related tasks - work with commercial/legal teams on terms and conditions
  • Work with Product Manager to manage customer expectation
  • Monitor installed base contract compliance and proactively support both the business partner and/or end customer
  • Coordination of service support, keep abreast with service support issues/status and help maintain customer's satisfaction


  • Knowledge of Diagnostics Laboratory/Diagnostic Imaging market e.g products and solutions
  • Sales experience in managing complex and strategic sales cycles
  • Presentation skills
  • Negotiation skills
  • Customer know how: organization, decision process, strategy and value chain
  • Experience with working with distributors