- To build up a new call centre with scale of 150 staffs including: Tele Manager, Tele Leaders, Tele agents and other supporting positions
- To manage the call centre to achieve the Company's target of attending couples to each of the Company's events which are held on a daily basis.
- To create a process workflow for telemarketing, follow-up and qualification of leads.
- To develop call scripts for telemarketer's use with lead generation and qualification.
- To assist to create team compensation structure and performance metrics.
- To work closely with Director of Tele and Human Resources to build an exciting culture and motivating environment
- To interface closely with the sales and marketing department.
- To use data driven reporting to optimize telesales and telemarketing operations.
- To maintain accurate detailed and applicable contact data in the database.
- To work for increasing the call results to meet the company's targets as set from time to time.
- To developing, coaching and manage Tele manager so they can deliver the best management to their team members.
Work 6 out of 7 days per week. Compensation & Benefit includes: Fixed Salary (Competitive) and Bonus scheme (monthly and annual bonus).
