Deputy Head of Retail Banking

Location: Ho Chi Minh City, Vietnam
Job Type: Permanent
Salary Negotiable
Specialization: Brokerage
Sub Specialization:
Contact: Nhung Do Phuong
Reference: JO-1912-432858

Tasks:

  • Oversee retail banking operations, product development, business stimulation and partnership development.
  • Provide ongoing support for sales and service.
  • Assist in training and retention of high-quality associates committed to culture of best-in-class customer service.
  • Assess structure and performance of Retail Delivery system: evaluate, understand and make strategic decisions regarding branch activities, staffing, products and technology.
  • Collaborate with senior management and Marketing Department in implementation of creative, strategic marketing campaigns.

Requirements

  • 10 years of experience in banking, with 5 years experiences to a Retail Banking environment.
  • Deep knowledge of retail banking products and compliance.
  • Ability to communicate effectively and professionally at all levels of the organization
  • Must possess a can do customer-service attitude/philosophy