Deputy CIO - Phó Giám Đốc CNTT

Location: Hanoi, Vietnam
Job Type: Permanent
Salary Negotiable
Specialization: CTO/CIO/IT Director
Sub Specialization: Architects, Project Manager
Contact: Trinh Huong Giang
Reference: JO-1806-395812

Job Description:

  • Assist CIO on strategic planning and implementation of all IT programs, services and policies.
  • Refresh technology information; assist CIO on defining the technology roadmap, target ROI, gain and loss analysis.
  • Manage the system utilization to ensure the performance of IT systems within the user agreed performance.
  • Manage the capacity of the systems to ensure sufficient capacity for the business operation.
  • Manage daily IT operations included application support, help desk, infrastructure.
  • Ensure IT operations running within the agreed SLA
  • Assign assignment to sub-ordinates; balance their loading; establish work priority of subordinate; performance evaluation; staff coaching; staff planning; goal setting
  • Work/review with project managers to meet the timelines, budget, loading within the agreed guidelines with high levels of customer and service delivery
  • Discover risks in IT operation; determine the resolution if required; notify CIO and other relevant management in advance.
  • Discover risks in IT operation; determine the resolution if required; notify CIO and other relevant management in advance
  • Work/review with project managers to meet the timelines, budget, loading within the agreed guidelines with high levels of customer and service delivery.
  • Play an active role in budgeting, cost control, and cost saving.
  • Take lead on the OPEX budget preparation and cost control.