- Account Opening
- To guide customers how to fill in Account Opening Application Forms and to support BB in obtaining the necessary documentation for the opening and operation of the account.
- To check the obtained documentation to ensure compliance with requirements in AML/CFT and account opening;
- To support BB in screening name of customer and related parties. To scan the CDD documents in AML shared folder (for reference purpose) upon completion of CDD process.
- To support BB in inputting KYC template for Account Opening; CIF Creation Form.
- To guide customers how to fill in Account Maintenance Form and supporting documents;
- To support BB in name screening where required;
- To update Customer's static data in the system;
- To prepare and forward the Confirmation for Account Maintenance where required;
- To guide customer on how to apply for account closure;
- To verify the signatures and signing authority for the closure of the account;
- To seek approval for the account closure;
- To process the Account Closure in system;
- To track the dormant accounts;
- To send reminders to customers;
- To close the account with zero balance as per the established procedures.
- To check relevant reports and support RM in hit clearance and/or necessary actions to be taken for periodic name screening;
- To support BB in screening name of customer and related parties for periodic EDD.
